Kay Jewelers Outlet in Bossier City, LA Closed now

Reviews about Kay Jewelers Outlet

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  May 31, 2019, by christine w
  PLEASE, do not purchase a Rolex from this store, and if I were you I'd take a real jeweler in to examine anything you purchase. We purchased a fake/partially fake Rolex from this store and when we got appraised for insurance purposes, the jeweler looked at the exterior of the watch and said it was not a real Rolex band, not all diamonds around the face were genuine and the crystal was not a Rolex crystal. Paid 8,000.00. The jeweler said RETURN, four days after purchase we did just that and Kay's WILL NOT take back. FRAUD, still fighting over this...be careful folks. Other Kay's stores said Kay's do not sell Rolex Watches it was probably a trade!!! Never buy from the outlet. Keira, the asst. manager will hang up on you if you question their knowledge of the Rolex watches they sell. If anyone would like to talk to me about this...leave a message here and I'll be glad to provide more inf. I do not want to see this happen to anyone else. FYI- we took back only 4 DAYS after purchase, just long enough for the jeweler to appraise...and then not because he deemed the watch worthless. Also~ The watch was never looked at within because, duh, if the band is not a Rolex band, the diamonds are fake and the crystal is fake...why go further, right? Any real jeweler would turn this appraisal away, the customer, me had already been taken for 8,000.00